Refund Policy
Last Updated: March 14th 2026
At anthralis, we stand behind the quality of our products.
Returns
Due to the nature of dietary supplements, we generally accept returns only for unopened products within 30 days of delivery.
Returned items must be:
- Unopened
- In original packaging
- In resalable condition
Customers may be responsible for return shipping costs unless the product arrives damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Provide:
- Order number
- Description of the issue
- Photo of the product
We will work quickly to resolve the issue.
Refund Processing
Once a return is received and inspected, refunds will be issued to the original payment method.
Refund processing typically takes 5–10 business days depending on your payment provider.
Non-Refundable Items
We cannot accept returns for:
- Opened supplements
- Used products
- Products returned beyond the 30-day return window
Customer Support
If you need assistance, contact us:
support@anthralis.com